Keep your account(s) secure

Discussion in 'News' started by {WC}PistolPete, Sep 7, 2021.

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  1. It has come to the attention of staff that a player's Steam account was hacked by Russians and was then used to initiate trade scams on multiple game platforms. We've taken steps to prevent that account from being used on the JPH servers, however, players listed as friends of that account may be in jeopardy of being tricked into revealing sensitive information or having their accounts compromised. Do not give anyone sensitive information, email addresses or participate in trades on non-Steam sites.

    If you find your account has been compromised...
    ...and you have access to the account:
    Steps to take NOW:
    1. Scan for malware https://www.malwarebytes.com/
    2. De-authorize all other devices https://store.steampowered.com/twofactor/manage
    3. Change passwords from a clean computer
    4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
    5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

    ...or you have lost access to the account:
    Account Recovery
    https://help.steampowered.com/en/wizard/HelpWithAccountStolen
    https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366
     
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